How Uber and Lyft Insurance Coverage Works
Uber and Lyft provide insurance for drivers and passengers, but the coverage varies depending on the driver’s status when the accident happens. These policies can be complex, and understanding your rights may require the guidance of a skilled professional like a Michael Kelly rideshare accident lawyer, who specializes in handling Uber and Lyft accident claims. Here’s a breakdown of their policies:
1. Period 0: App Off
When the rideshare app is turned off, the vehicle is considered to be used for personal purposes. In this scenario, the driver’s personal insurance policy applies. Neither Uber nor Lyft provides any coverage during this period.
2. Period 1: App On, No Ride Accepted
When the driver turns on the app and is open to accept ride requests, Uber and Lyft offer only limited liability coverage. This includes:
- $50,000 for bodily injury (per person)
- $25,000 for property damage (per accident)
- $100,000 for bodily injury (per accident)
It’s important to note that this coverage can only apply if the driver’s personal auto insurance denies the claim.
3. Period 2: Ride Accepted, on the Way
After drivers accept a ride and are going to pick up a passenger, the coverage limit increases. Both Uber and Lyft provide:
- $1 million in liability coverage
- Contingent collision and comprehensive coverage (only applicable if the driver has these coverages on their personal policy)
4. Period 3: Passenger in Vehicle
Once a passenger enters the vehicle, the highest level of coverage applies. This includes:
- $1 million in liability coverage
- Uninsured/underinsured motorist coverage (to protect against at-fault drivers with insufficient insurance)
- Contingent collision and comprehensive coverage
Challenges in Determining Liability
Determining liability in a rideshare accident can be complicated, as it often involves multiple parties, including the rideshare driver, other drivers, passengers, and even pedestrians. Several factors can influence the outcome of a claim:
Multiple Insurance Policies
An accident involving a rideshare vehicle might trigger coverage from the driver’s personal auto insurance, the rideshare company’s policy, and the at-fault driver’s insurance. Sorting out which policy applies and in what order requires careful evaluation.
Driver’s Status
The driver’s app status at the time of the accident is a key determinant in insurance coverage. If the app is off, the rideshare company’s policy does not apply, and the driver’s personal insurance is the primary source of coverage.
Comparative Negligence
In states like Massachusetts, which follows a modified comparative negligence rule, the degree of fault assigned to each party affects compensation. For example, if a rideshare driver is found 40% at fault for an accident, they may only recover 60% of their damages.
Uninsured or Underinsured Drivers
Accidents involving uninsured or underinsured drivers can further complicate claims. Fortunately, Uber and Lyft’s policies include uninsured/underinsured motorist coverage during active rides to protect passengers and drivers in such cases.

What to Do After a Rideshare Accident
Move to a safe location, if possible, and seek medical attention for any injuries, even if they seem minor at first. Next, call the police. A police report serves as an official record of the accident and is often essential for filing insurance claims. Provide accurate information but avoid speculating about the fault. Gather evidence at the scene, including:
- Photos of vehicle damage, license plates, and road conditions
- Contact information of all parties involved
- Witness statements and contact details
Then, report the accident through the Uber or Lyft app. Uber accidents often involve complex liability issues, especially for passengers and pedestrians which can make the claims process more challenging. Before taking any other action or accepting the first offer from the insurance company, consult an attorney. An experienced personal injury attorney can help you understand your rights, negotiate with insurance companies, and pursue appropriate compensation.
Securing Fair Compensation
Victims of rideshare accidents often face challenges in obtaining fair compensation due to the involvement of multiple parties and policies. Keep all documentation related to the accident, including medical bills, repair estimates, and communication with insurance companies. Determining liability in a rideshare accident can be complicated, as it often involves multiple parties, including the rideshare driver, other drivers, passengers, and even pedestrians, but Phoenix’s top car accident lawyers from Gage Mathers firm can make it as straightforward as possible. Several factors can influence the outcome of a claim
Insurance adjusters may try to minimize payouts. Avoid making statements that could be misconstrued, and let your attorney handle negotiations. An attorney experienced in rideshare accident claims can investigate the incident, gather evidence, and advocate for fair compensation. They can also help identify all potential sources of coverage.
Final Words
If you’re a frequent Uber and Lyft user, understanding their insurance policies is crucial. These policies provide robust coverage during active rides, but gaps in coverage during other periods and the complexities of liability can complicate claims. When you know how the insurance process works, the challenges you might face, and the steps to protect your rights, you can secure the compensation you deserve.